Internship in Application

Intern

Hybrid

Application
Intern

Ponta Grossa - PR, Brazil

About Medcloud

Accelerating the transition of clinics and hospitals to the cloud: PACS systems have remained virtually the same for the past 25 years: interoperability issues, high costs, and a lack of understanding about the patient's role in a diagnostic context. These points have set limits for the patient-physician relationship and barriers to radiology workflows. We are committed to revolutionizing this through a Care Coordination-based solution that enhances workflows for providers and integrates physicians and patients for a better experience. As diagnosis is part of the patient journey, we are working to empower millions of lives through a global network of clinics and laboratories.

Objectives

The intern will work in the training and support area for new Medcloud clients, ensuring that users understand and efficiently use the platform.

Responsibilities

•Assist in training new clients on how to use the Medcloud platform.
•Contribute to the creation of training materials and user documentation.
•Provide initial technical support to clients during the onboarding phase.
•Identify common questions and difficulties, proposing improvements to training materials.
•Work together with the Customer Success and Support teams to ensure the best customer experience.

Requirements

•Currently pursuing higher education in Information Management, Information Technology, Software Engineering, or related areas.
•Ease of communication and a knack for teaching new clients.
•Interest in technology and learning about web and cloud systems.
•Good organizational and documentation skills.