Privacy Policy
All your personal information collected will be used to help make your visit to our website as productive and pleasant as possible.
Ensuring the confidentiality of the data managed on Medcloud is of utmost importance to Medcloud. All personal information related to users, subscribers, clients, or patients using Medcloud will be treated in accordance with the Brazilian General Data Protection Law (LGPD) and in compliance with CFM Resolution 2.107/2014, HIPAA (Health Insurance Portability and Accountability Act), and ANVISA (National Health Surveillance Agency). Using Medcloud implies acceptance of this Privacy Agreement. The Medcloud team reserves the right to change this agreement without prior notice. Therefore, we recommend that you regularly consult our privacy policy to stay up to date.
2. ON SECURITY AND INFORMATION COLLECTION
2.1 Medcloud guarantees the security and privacy of identity for all its users, understood as any person who directly or indirectly uses Medcloud's services and systems.
2.2 The use of certain services made available on websites and applications can only be carried out through user registration. The user is solely responsible for maintaining the confidentiality and security of their data, exempting Medcloud from any responsibility for misuse of such information.
2.3 Through this policy, Medcloud ensures the privacy and security of all data registered in its database using advanced encryption systems or similar. Such data will only be used and disclosed by Medcloud to carry out services related to its business purpose.
2.4 Users must not disclose their information to anyone, nor use another user's data. The user is fully responsible for all activities that occur under their account and agrees to immediately notify Medcloud of any unauthorized use or any other security breach.
2.5 All registration information required to access Medcloud channels is for the exclusive use of the user and must not be shared with third parties. Data must always be protected, and upon finishing sessions, users must log out appropriately.
2.6 Medcloud may refuse or block access to users who violate the conditions established in this Agreement.
3. IN THE USE OF INFORMATION
3.1 Medcloud may commercialize consolidated statistical reports of data provided by users, always strictly observing ethics, information security, and individual confidentiality.
3.2 Medcloud commits to: using cookies only to obtain technical or navigation-related information from the Portal. Cookies may still be disabled by the user via their browser settings.
3.3 The user agrees to: (i) comply with usage rules, as further detailed below and not violate any security components;(ii) not attempt or assist others in bypassing, reverse engineering, disassembling, or otherwise interfering with any security features or usage rules, for any purpose;(iii) not attempt to access another user's account unless properly authorized;(iv) not modify the website in any way or use modified versions of Medcloud's system for any purposes, including unauthorized access to services offered by the websites and applications;(v) keep personal and registration information always up to date; and(vi) be civilly and criminally responsible for the truthfulness of registration information.
3.4 By downloading the application and accessing the systems provided by Medcloud, the user authorizes Medcloud and its partners to make phone contact and send promotional and institutional informational materials to the email address provided during registration.
4. ON THE CONFIDENTIALITY OF INFORMATION
4.1 All data obtained through Medcloud channels is confidential and may only be used by the user and their agents to fulfill the agreement between the parties.
4.2 Medcloud commits not to sell, rent, or disclose users' information, except in cases where there is an official request from any public authority or as provided in the "Privacy Policy" or contracts established with users.
5. ON INTELLECTUAL PROPERTY
5.1 All copyright of content available on Medcloud channels, including texts, pages, illustrations, graphics, reports, technical data, and materials, is protected under Law No. 9.610/1998..
5.2 The reproduction, adaptation, modification, or unauthorized use of content made available by Medcloud, in whole or in part, is strictly prohibited. The use of Medcloud's logo is exclusive to Medcloud and may not be used for any purpose by third parties without prior and express authorization.
6. CONTACT US
6.1 This Privacy Policy applies to all products, services, websites, and applications offered by Medcloud. If you have any questions about this “Privacy Policy,” the LGPD, or our practices, we are available through the following contact channel:
Email: dpo@medcloud.com.br
Responsible Person: Jeferson Augusto Buss Wsbiski
Although we adopt all possible mechanisms to reduce the likelihood of a security incident affecting your privacy, we must acknowledge that there are potential risks in modern society, including sophisticated cyberattacks, individual password leaks by the data owner, and unethical professionals that are beyond our control. While we are responsible for the data we process, we disclaim responsibility in the event of exceptional situations such as those mentioned, which are beyond our control and where we are unable to demonstrate our due diligence and good faith in protecting your data.
By reading the conditions of this agreement, the user expressly acknowledges that they have read and understood its rights, obligations, and conditions.